Shipping & Returns
Shipping Policy
At Whimsical Wildflowers, we offer local delivery or store pickup for our products. As a small business, we are committed to providing our customers with a personalised service and attention to detail. If you have any special delivery needs, please do not hesitate to contact us and we will do our best to accommodate your request.
Return & Exchange Policy
Due to the perishable nature of flowers we can not accept any change of mind returns. If you deem the product to be faulty we will happily replace your good/s or refund your money subject to the following:
1. Please contact us advising us of your concerns in relation to the good/s within 48 hours of receiving them.
2. The good/s need to be returned back to Whimsical WIldflowers within 48 hours.
3. Once we have received the good/s and are satisfied with your concerns we will either replace the good/s or issue a refund for the purchase price of the applicable item and the original freight that we charged within 7 days of receiving the returned good/s.
We will always work with you to rectify a problem, so please be kind- We make and deliver all of our blooms with love, however please remember we are also all human!- and we are dealing with fresh product!